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At ATOOTA, we value every single customer and every parcel carefully. In order to offer premium shipping service for your order, we have cooperated with a large logistic agent company to provice as many shipping methods as we can, to make sure you would receive your order on time and safety.
Shipping Methods: 1. “Express Shipping” will cost additional shipping fee.
2. “Standard Shipping” will cost ZERO shipping fee. Please refer to its delivery time as below.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries.
4. Need more information, please click to see our Shipping Policy.
PLEASE NOTE:
1. If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your PayPal. Listing the address before you place an order helps us process your order more quickly.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified. Standard Shipping:
|
CONTINENT
|
COUNTRY |
SERVICE |
ESTIMATED TIME |
| North America |
United States, Canada, Mexico |
E-packet / USPS / Canada Post / Mexico Psot |
9-15 business days |
| Africa |
South Africa, Zambia, Nigeria, Cameroon, Senegal, Botswana, Tanzania, Congo - Brazzaville |
E-packet |
20-40 business days |
| Europe |
United Kingdom, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, Ukraine, Turkey, Croatia, LatviaUnited, Macedonia, Lithuania, Netherlands, Russia, |
Germany DHL / Royal Mail |
10-15 business days |
| South America |
Brazil, Argentina, Chile, Colombia, Ecuador |
E-packet |
20-40 business days |
| Oceania |
Australia, New Zealand, Papua New Guinea |
E-packet |
8-15 business days |
| East Asia |
Japan, P.R Korea, R.Korea, Mongolia |
E-packet |
7-15 business days |
| Southeast Asia |
Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam |
E-packet |
7-15 business days |
| Middle East |
Saudi Arabia, Dubai, Jordan |
E-packet |
15-25 business days |
Express Shipping:
|
CONTINENT
|
COUNTRY |
SERVICE |
ESTIMATED TIME |
| North America |
United States, Canada, Mexico |
FedEx / DHL Express |
3-5 business days |
| Africa |
South Africa, Zambia, Nigeria, Cameroon, Senegal, Botswana, Tanzania, Congo - Brazzaville |
FedEx / DHL Express |
7-10 business days |
| Europe |
United Kingdom, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, Ukraine, Turkey, Croatia, LatviaUnited, Macedonia, Lithuania, Netherlands, Russia, |
FedEx / DHL Express |
5-7 business days |
| South America |
Brazil, Argentina, Chile, Colombia, Ecuador |
FedEx / DHL Express |
5-7 business days |
| Oceania |
Australia, New Zealand, Papua New Guinea |
FedEx / DHL Express |
5-7 business days |
| East Asia |
Japan, P.R Korea, R.Korea, Mongolia |
FedEx / DHL Express |
3-4 business days |
| Southeast Asia |
Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam |
FedEx / DHL Express |
3-4 business days |
| Middle East |
Saudi Arabia, Dubai, Jordan |
Aramex/ FedEx / DHL Express |
3-4 business days |
Handing time: Generally, we would be able to send out the orders to you within 2 business days and 2-3 days for the orders placed on weekends. We will let you know the tracking information via email once the orders are shipped out. For the custom-made order, we would need some more days to proceed with your orders and ship them out within 5 days. Total delivery time = Handling time/producing time + Shipping time We do not offer shipping or delivery on Sundays or Chinese holidays.
Return Policy
- Items must be returned in original state, unused condition and re-sellable. We guarantee money back on all acceptable returns.
- Return and exchange are available in 15 days after you received.
- Need more information, please click to see our Refund & Returns Policy.
- Any problems, please firslty contact us (Email: service@atoota.xyz or Whatsapp/Tel : +1 (862)2445522)
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